The 8 Characteristics Of Successful Salespeople BY webmaster June 24, Anyone can memorize a script, make a few calls, close some deals and ultimately make good money. Yet it takes a great deal of diligence and dedication to be among the ranks of the Star Sellers. While no two successful salespeople are exactly alike; they do share some common attributes.
You can rest assured however, many sales representatives come close to perfection thanks to their personality, their behaviour and the results they achieve. Here are the qualities that the ideal salesperson should have and that you must look for when searching for the perfect salesperson for your organization.
You need to surround yourself with the best salespeople for your organization. Characteristics necessary for a salesperson, some qualities are universal in the sales world, making the recruiting process that much simpler, and here they are.
As obvious as that might seem, it is nevertheless one of the fundamental qualities of a good sales representative. Salespeople must be completely honest, and their ethical conduct must be beyond reproach in their dealings with your clients, which will in turn promote client faithfulness and satisfaction.
Sales representatives must also be honest with your organization, their employer. For example, you need to have complete trust in your representatives who work from homeare on the road or are on out-of-town business trips when they write down their hours.
In this respect, there are many systems or software that can help you verify the facts, but a relationship of trust still remains a key to success. On one hand, some of the first interactions clients will have with your organization are with your salespeople.
Hence, you need to make sure they will adequately transmit your company values.
The technique Good salespeople have good sales knowledge. They must master the art of negotiation. Moreover, whether it applies to techniques for preparing for a meeting, for a follow-up on an interview, or for client management software, representatives need to know the fundamentals of the job.
Consulting their key performance indicators KPI will give them the opportunity to continually improve in what they do, which will produce better results for your organization.
Curiosity They must know their product and their clients. Make sure your salespeople are curious by nature because that characteristic will be beneficial to you.
They have to know your products inside and out, have to constantly be on the lookout for new developments, for changes in the industry and in the sector of activity, and they always have to be aware of what is offered by your competitors.
Language In this respect, a good salesperson must communicate by using the right and appropriate vocabulary adapted to your products — ideally in only one language at a time to avoid gallicisms and awkward translations.
In the same manner, a good salesperson must be able to easily communicate with your clientele in their language, whether it is French, English, Spanish, Mandarin, or German. Identify what languages you need to deal in, and steer your recruiting or your employee training in that direction.
The verbal and non-verbal Sales representatives must also have excellent communication skills. They must be able to listen to clients because clients provide precious and useful information for your sales strategy — but only if they get the chance to speak and be heard.
The same goes for salespeople themselves. Sales representatives must be aware of the importance of their body language, all while taking care of how they present themselves.
Perseverance and dogged optimism At the end of the day, perseverance always provides return on investment. Challenges Finally, good salespeople must like challenges.
That is how they will surpass themselves and will stay optimistic in the face of more difficult and challenging situations. It also goes without saying that they must have high resistance to stress! Ability to adapt Sales representatives must be able to adapt depending on the different sales circumstances and the different kinds of clients.
The day a salesperson can’t figure out what makes a prospect tick is the day they became a little less successful. Anyone can develop these characteristics in themselves; no one is born with all of the talents, but you can always gauge a candidate's motivation to succeed. While examining their sales forces and reading articles in Sales and Marketing Management magazine, they seem to ‘accept’ that 80% of all sales are made by only 20% of the sales force. The high turnover amongst less productive salespeople is accepted as a necessary burden for managing the sales force. characteristics of great salespeople Not every person working as a salesperson may be highly equipped with the knowledge and skills to perform well at the job. Not every salesperson may have the art to sell, convince customers of the product or have the right communication skills to .
Sometimes adopting a more informal tone, and sometimes a more refined one, a sales representative must make sure that clients feel comfortable and must provide them with a setting that will incite them to close a sale.
Most importantly, the perfect salesperson is the one who will, first and foremost, build a reciprocal relationship with your organization based on trust, respect, perseverance, and achieving results.
Excellent salespeople are led by excellent managers. Do you have the right staff in place? Nanda Gunawardhana understanding people Pingback: She leads the partner relations development, and our partners can certainly confirm her boundless energy!
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Anyone can develop these characteristics in themselves; no one is born with all of the talents, but you can always gauge a candidate's motivation to succeed. A true salesperson has the following characteristics that they use consistently to succeed in making those important sales. Start Slideshow.
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